Fraud victims, lawyers and Roberta from Spotify need a copywriter
I blame the training in logic. Whenever I see adverts, I now seem to try and analyse the logic. I’ve got three I found rather bad recently:
(Paraphrasing) “50% of people in the South East buy their legal services in London. The rest get a better deal locally.” Is that 50% of people who buy legal services or 50% of people generally. Because I didn’t think everyone in the South East of England buys legal services. I once had to ask a solicitor to photocopy my passport and sign the photocopy. She didn’t charge me, which was nice. But I don’t buy legal services locally or in London. Which of these categories do I fall into?
“I’m Roberta from Spotify! As a Spotify premium member, you can listen to Spotify on your Android phone…” This sentence presumes I’m a Spotify premium member. Which seems a bit silly since it’s an advert to try and get me to sign up to Spotify. It also presumes I’ve got an Android device. How about: “I’m Roberta from Spotify. Did you know that Spotify is now available on Android phones? Sign up to Spotify premium to listen to Spotify on your Android device… [blah blah]”
I saw this today while waiting on a train station platform: “Criminals worldwide are sending scam letters which trick, befriend and threaten millions of silent victims of fraud [out of however many billions of pounds per year]”. Technically, the letters attempt to trick, befriend and threaten people who aren’t victims of fraud, and of those who are tricked, befriended or threatened, not all are silent.
Hint for advertisers: get someone with an analytical eye to look over your ads and try to spot logical fumbles.
Because when I see things like this I tend not to think “I really ought to buy this product”. Rather I think “are the designers of this product as clumsy with logic as the copywriters? When I need to get customer support, will I have to deal with this sort of logic? Oh, fuck it. I’ll just get back to my book and let someone else buy your product”.
Margate, Kent, England